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Privacy Center

We Are The Xdemor Group Limited · Company No. 14456444 · Registered Office: 86-90 Paul St., London, EC2A 4NE, United Kingdom · Legal Jurisdiction: England and Wales

At The Xdemor Group Limited, we are committed to helping businesses grow through high-quality digital services. Protecting the personal information of our clients, partners, and website visitors is a core part of how we operate. We aim to be clear, honest, and responsible in the way we collect, use, and share data.

We collect a range of information, including names, email addresses, phone numbers, company names, billing and shipping addresses, job-related data, and payment information. In addition, we may gather technical data such as IP addresses, browser types, device details, usage patterns, and publicly available or third-party-provided information where you have given consent.

This information may be shared with affiliated entities within The Xdemor Group, as well as trusted service providers who assist us in delivering our products and services. We may also share data with regulatory authorities where required by law, or with authorized individuals within your own organization, depending on the nature of the engagement.

All data processing activities are conducted under the laws of England and Wales, and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about how your personal data is handled, you can contact us at any time at:

privacy@xdemor.com · The Xdemor Group Limited, Attn: Data Protection Officer, 86-90 Paul St., London, EC2A 4NE, United Kingdom

Privacy Request Form

This form is intended for submitting privacy-related requests or inquiries. To better understand the rights you may have under applicable data protection laws, please review our Privacy Center.

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Frequently Asked Questions

Frequently Asked Questions

  • Where can I find your previous legal terms and policies?

    To find previous versions of legal terms and policies, you typically have a few options depending on the organization or website:

    Look for a “Policy Archive” or “Version History” Page

    Many companies (especially those under GDPR or similar regulations) maintain an archive of their privacy policies and terms of service.

    Check for links at the bottom of the website like:

    • “Privacy Policy Archive”
    • “Version History”
    • “Previous Terms”
    • “Legal Updates” 
  • What are third-party products?

    Third-party products are goods, services, software, or tools that are created and sold by a company other than the original provider or platform you’re using. They’re not built in-house by the main brand, but are often integrated or compatible with it.

    Simple Definition:

    A third-party product is any product made by someone else — not by the company providing the main service or platform.

    Examples by Context:

    Software:

    • A plugin developed by a third-party developer for WordPress.
    • An analytics app added to Shopify that's not made by Shopify.
    • A CRM extension used with Microsoft Outlook but made by another company.

    E-commerce / Retail:

    • A product sold on Amazon by a third-party seller (not Amazon itself).
    • A mobile case sold through Apple's website, made by a separate brand like OtterBox.

    Hardware / Devices:

    • A charger or battery for your laptop that’s not made by the laptop manufacturer.
    • A replacement screen sold by a repair shop, not the phone brand itself.

    Why It Matters:

    • Compatibility: Third-party products must meet standards to work well with the original system.
    • Trust & Risk: Not always supported or guaranteed by the main brand.
    • Flexibility: Often offer features the main brand doesn’t.
    • Support: Issues with third-party products usually need to be resolved with that product’s provider. 
  • What are support and advisory services?

    Support and advisory services refer to two related but distinct types of assistance offered to individuals, businesses, or organizations to help them operate more effectively. Here's a breakdown:

    Support Services

    These are reactive or ongoing services focused on solving problems, maintaining systems, or providing help with day-to-day operations.

    Examples:

    • Technical support (e.g., IT helpdesk)
    • Customer service (e.g., troubleshooting a product issue)
    • System maintenance (e.g., server monitoring, bug fixes)
    • Onboarding assistance (e.g., helping new users use software)

    Purpose:

    • Keep things running smoothly
    • Address immediate needs
    • Ensure continuity

    Advisory Services

    These are more strategic, forward-looking, and often consultative in nature. The goal is to offer expert guidance to improve performance, make better decisions, or plan for the future.

    Examples:

    • Business strategy consulting
    • Financial and tax planning
    • Legal advisory
    • IT consulting (e.g., helping choose the right tech stack)

    Purpose:

    • Improve long-term outcomes
    • Make informed decisions
    • Gain a competitive edge

    Combined Example:

    A digital agency might offer:

    • Support: Help you fix a broken website plugin.
    • Advisory: Recommend a long-term SEO or UX strategy based on analytics and market trends. 

For questions about our services, status or account-related matters, please contact our support team > Form Submision↗  Response Time: Within 1 business day