Effective Date: 22 June 2025
This Cookie Policy explains how The Xdemor Group Limited, Company No. 14456444, with its registered office at 86-90 Paul St., London, EC2A 4NE, United Kingdom (“Xdemor”, “We”, “Us”, or “Our”), uses cookies and similar technologies on our websites, platforms, and digital services, including but not limited to oneview.zone, paneldesk.zone, yourweb.zone, and other related environments.
We are committed to protecting Your privacy and respecting Your choices regarding cookies.
1. What Are Cookies? #
Cookies are small text files placed on Your device (computer, tablet, smartphone) when You visit a website. They store information about Your visit and usage preferences, which may be used to enhance functionality, security, analytics, or personalisation.
We also use related technologies such as:
- Pixel tags (web beacons)
- Local storage and IndexedDB
- JavaScript and device fingerprinting
- Session identifiers
- ETags and cache-based tracking
- Server-side tracking mechanisms (e.g. Conversion APIs)
- Session replay technologies (e.g. mouse tracking, scroll behaviour)
- First-party proxying (CNAME-based) for analytics routing
- Cross-device and ID syncing technologies
These tools help us enhance platform security, measure engagement, optimise performance, and support marketing attribution across channels.
2. Types of Cookies We Use #
| Cookie Type | Purpose | Examples | Duration |
|---|---|---|---|
| Strictly Necessary | Enable core functionality like security, session management, access | Login, authentication cookies | Session only |
| Preferences | Remember Your settings (language, region, display options) | Locale and UI preferences | 6–12 months |
| Analytics | Collect data on how users interact with our sites for performance tuning | Google Analytics, Hotjar | Up to 24 months |
| Marketing & Tracking | Track browsing across platforms for marketing attribution | Facebook Pixel, TikTok Pixel | Variable |
| Third-Party Cookies | Set by tools integrated by clients or sub-processors | Embedded forms, CRMs, video tools | Depends on tool |
You can view an up-to-date list of third-party cookies by accessing our Cookie Settings panel.
3. Why We Use Cookies #
- Authenticate users and maintain secure sessions
- Remember user preferences between visits
- Analyse usage and traffic patterns (e.g. entry points, bounce rates)
- Improve system performance and usability
- Enable behavioural tracking and campaign attribution
- Facilitate service integration (e.g. support chat, embedded forms)
- Comply with regulatory requirements and user consent
4. Consent and Control #
- Necessary cookies are set automatically.
- Analytics and marketing cookies require active consent.
- You may modify or withdraw consent at any time by clicking “Cookie Settings” on our website footer.
Your browser may also allow You to block or delete cookies globally.
Note: Disabling certain cookies may affect Your experience and prevent proper use of our platforms.
5. Third-Party Tools and Services #
We may allow third parties to set cookies on our platforms, including:
- Google LLC – Analytics, Ads – https://policies.google.com/technologies/cookies
- Meta Platforms – Marketing attribution – https://www.facebook.com/policies/cookies/
- TikTok – Conversion tracking – https://www.tiktok.com/legal/page/global/tiktok-website-cookies-policy/en
- Microsoft – Authentication, Telemetry – support.microsoft.com
We are not responsible for how these third parties handle Your data outside of Xdemor infrastructure. Please consult their individual policies for more information.
6. Data Retention via Cookies #
- Session cookies: deleted when browser is closed
- Persistent cookies: retained from 1 month to 2 years
- Aggregated analytics data: up to 26 months, then anonymised
7. International Transfers #
Some third-party cookie providers may process Your data outside the UK or EEA. Where this occurs, we ensure safeguards are in place, such as:
- UK GDPR-approved Standard Contractual Clauses
- Data Processing Agreements with vendors
- Assessment of legal risks related to third-country access
8. Your Rights #
Under GDPR and the UK Data Protection Act 2018, You have the right to:
- Be informed about the cookies we use
- Withdraw consent at any time
- Object to tracking for marketing purposes
- Request deletion or limitation of data associated with cookies
You may exercise these rights via:
- Our Cookie Settings Panel
- Email: privacy@xdemor.com
- Submit Online Data Request Form ↗
9. Updates to This Policy #
We may update this Cookie Policy periodically to reflect changes in law or services. We will notify You of material changes through a banner or email. Your continued use constitutes acceptance.
10. Contact Us #
If you have questions, concerns, or wish to exercise any of your rights under applicable data protection laws, you may contact us as follows:
The Xdemor Group Limited
Compliance & Legal
86-90 Paul St., London, EC2A 4NE, United Kingdom
Email: enquiries@xdemor.com
Data Protection Officer
Email: dpo@xdemor.com
You may also reach out via the following dedicated addresses:
- privacy@xdemor.com – for all inquiries or requests related to your personal information
- legal@xdemor.com – for formal legal correspondence
To submit a data subject request (DSAR), please choose one of the following options:
- Submit Online Data Request Form ↗ – Include your full name, contact details, and a clear description of the request. For security and verification purposes, we may ask for additional identification information.
- Postal Mail:
Data Protection Officer
The Xdemor Group Limited
86-90 Paul St., London, EC2A 4NE, United Kingdom
You may also file a complaint with the relevant data protection authority:
- UK Information Commissioner’s Office (ICO)
- If you are resident in one of the countries that form the European Economic Area (“EEA”), you may also contact your local data protection authority
Last Updated: 22 June 2025