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Service Providers Copyright and Confidentiality Policy

5 min read

Effective Date: 22 June 2025
Issued by: The Xdemor Group Limited · Company No. 14456444 · 86-90 Paul St., London, EC2A 4NE, United Kingdom
Jurisdiction: England and Wales

1. Purpose and Scope #

This Copyright and Confidentiality Policy governs the relationship between The Xdemor Group Limited (“Xdemor”, “we”, “us”, or “our”) and any external party (“Service Provider”, “you”, “Contractor”, or “Representative”) engaged to deliver services, whether on a project or retainer basis. It applies to all work performed under formal agreements, subcontractor arrangements, NDAs, or informal collaboration, including but not limited to:

  • Technical, creative, or strategic contributions
  • Work involving client materials, accounts, or data
  • Deliverables, source files, and outputs intended for internal or external use
  • Access to infrastructure, interfaces, or proprietary platforms under the Xdemor ecosystem

2. Confidentiality Obligations #

2.1 Protection of Information #

You agree to maintain strict confidentiality regarding all materials, communications, documentation, code, account access credentials, or project-related information disclosed to you during the course of work, including client-related information and platform infrastructure. This applies to information obtained directly or indirectly and remains binding during and after the engagement.

2.2 Permitted Disclosure #

Disclosure is permitted only to authorised personnel of Xdemor or subcontractors pre-approved in writing. Any unauthorised disclosure—whether accidental, negligent, or intentional—will be treated as a material breach.

2.3 Return or Deletion #

Upon request or at the conclusion of the engagement, you must return or permanently delete all confidential materials from your systems and confirm deletion in writing.

3.1 Client-Owned Deliverables #

Unless otherwise agreed in writing, all final deliverables paid for by Xdemor and accepted in writing shall be considered “works made for hire” and shall become the exclusive property of Xdemor or its clients. This includes:

  • Copy, designs, strategy documents, SEO deliverables, advertising assets
  • Code, scripts, or automation developed for internal platforms
  • AI-generated content that was explicitly approved for use

You waive all moral rights to such deliverables unless otherwise agreed.

3.2 Pre-existing IP and Tools #

You retain rights to pre-existing tools or frameworks developed independently and not derived from Xdemor assets, provided no confidential or proprietary material was used in such development. If such tools are used during engagement, you must disclose them and license them accordingly.

3.3 AI, Third-Party Tools and Submissions #

You must not submit to Xdemor any deliverable that was generated or assisted by AI (e.g. ChatGPT, Midjourney, or similar) unless explicitly permitted in writing. You must not use tools or plugins that may introduce third-party claims, tracking, or licensing risks without prior written approval.

4. Data, Tracking and Third-Party Disclosure #

4.1 Infrastructure Access and Data Tracking #

Xdemor may operate, through its own infrastructure or partner profiles, services that include analytics, advertising, or tracking functions. By engaging with our systems, you acknowledge that your actions, configurations, or outputs may be logged or monitored for compliance and quality assurance.

All data processed through platforms managed by Xdemor (including but not limited to Google Ads, Meta Business Suite, LinkedIn Ads, TikTok Ads, SE Ranking, Hotjar, and internal tools such as OneView.Zone, WebStudio.Zone, LinkView.Zone) may be analysed both by Xdemor and by the respective third-party platforms in accordance with their terms.

4.2 Subcontractors and Partners #

You may not subcontract or reassign work to any third party without prior written consent. If approved, you remain responsible for any breach caused by your subcontractors.

5. Breach, Liability and Enforcement #

5.1 Material Breach #

Any violation of confidentiality, copyright, or unauthorised use of AI-generated or misattributed content will be considered a material breach and may result in immediate termination of engagement, withholding of payments, or legal recourse.

5.2 Indemnification #

You agree to indemnify Xdemor against any damages, claims, or legal actions arising from breach of this policy, unauthorised disclosure, or misrepresentation of original authorship.

5.3 Residual Knowledge #

You are permitted to retain general know-how and skills gained during the engagement but may not retain, replicate, or reuse project-specific assets, codebases, strategies, or workflows outside authorised contexts.

6. Termination and Post-Contractual Duties #

Your confidentiality and IP obligations survive the termination of any engagement, project, or contractual relationship. Upon disengagement, you must cease all use and access to any materials, platforms, or credentials provided by Xdemor and confirm in writing that all copies and access have been revoked or deleted.

7. Governing Law and Dispute Resolution #

This policy and any associated engagement shall be governed by the laws of England and Wales. Disputes shall be resolved through arbitration or legal proceedings in the courts of London, unless otherwise agreed in writing.

8. Contact Us #

If you have questions, concerns, regarding this policy or wish to exercise any of your rights under applicable data protection laws, you may contact us as follows:

The Xdemor Group Limited
Compliance & Legal
86-90 Paul St., London, EC2A 4NE, United Kingdom
Email: customer@services.support

Data Protection Officer
Email: dpo@xdemor.com

You may also reach out via the following dedicated addresses:

  • privacy@xdemor.com – for all inquiries or requests related to your personal information, including access, correction, deletion, or objection to processing under GDPR or UK Data Protection Act 2018.
  • legal@xdemor.com – for formal legal correspondence, such as contractual matters, terms of service, claims, regulatory notices, or other legal requests.

To submit a data subject request (DSAR):

  • Submit Online Data Request Form ↗
  • Include your full name, contact details, and a clear description of the request. For security and verification purposes, we may ask for additional identification information.

Postal Mail:
Data Protection Officer
The Xdemor Group Limited
86-90 Paul St., London, EC2A 4NE, United Kingdom

You may also file a complaint with the relevant data protection authority:

9. Changes to This Policy #

We may update this Cookie Policy periodically. If significant changes are made, we will notify you via email or prominent notice. You are responsible for reviewing the latest version.

Last Updated: 22 June 2025