Service Policies
Service Level Agreement (SLA)
Last Updated: August 4, 20251. Purpose and Scope This Service Level Agreement (“SLA”) defines the technical service performance standards, uptime commitments, and incident-related response and resolution targets provided by The Xdemór Group Limited (“Xdemór”, “we”, “us”, “our”) to its clients (“Client”, “you”). This SLA applies to the operation of our digital infrastructure, hosted platforms, SaaS environments, and related technical...
Service Execution Policy
Last Updated: August 4, 20251.Purpose & Scope of the Policy This policy defines the operational standards, response times, and task execution procedures applicable to all clients (“Client”, “you”) engaging with The Xdemór Group Limited (“Xdemór”, “we”, “us”, “our”) across digital marketing, development, design, analytics, hosting, SEO, advertising management, graphic design, video production, content posting, support, and all other services...
PPC Management Terms of Service
Last Updated: January 3, 20261. Scope of PPC Services Xdemór Infrastructure provides advertising management services based on platform-compliant practices and current media guidelines. These services are available under its own brands, through licensed brands operating within the Xdemór Infrastructure, and via third-party businesses using Xdemór’s brands under a white-label framework. The focus is on managing and optimizing ad campaigns...
SEO Management Terms of Service
Last Updated: January 3, 2026This policy outlines the terms of service for the planning, execution, reporting, and licensing of SEO services delivered through the Xdemór Infrastructure, including its licensed brands, partners, resellers, and white-label providers, or any brand utilizing Xdemór Infrastructure to offer SEO-related solutions. It applies to the following service types: 1. Scope of Services Xdemór Infrastructure provides...
Visual & Poster Design Product Policy
Last Updated: January 3, 20261. Scope and Applicability Xdemór Infrastructure delivers visual design services under structured creative and licensing standards. These services are provided through its own brands, licensed entities operating within the Xdemór Infrastructure, and third-party businesses using Xdemór’s brands under white-label agreements. The focus is on the creation and formatting of visual materials for digital or print...
Website Development Policy
Last Updated: January 3, 20261. Scope and Applicability Xdemór Infrastructure provides website development, configuration, and integration services in accordance with standard technical practices, supported frameworks, and explicitly agreed specifications. Services may be delivered: under Xdemór-owned brands; through licensed operators within Xdemór Infrastructure; via third parties using Xdemór’s white-label architecture. The scope is limited to the explicitly agreed deliverables and...