Effective Date: 20 May 2025
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client”, “Partner”, “User”, or “You”) and The Xdemor Group Limited, Company No. 14456444, with its registered office at 86-90 Paul St., London, EC2A 4NE, United Kingdom (“Xdemor”, “We”, “Us”, or “Our”). By accessing or using any part of Xdemor’s infrastructure, products, services, or software, You acknowledge that You have read, understood, and agreed to be bound by these Terms. If You do not agree to these Terms, You must not use Our services.
1. Overview of Services #
Xdemor provides digital infrastructure and software systems operated under or doing business as (DBA): Xdorable, Xdorank, Xdomail, Fludnox, and other functional sub-brands. Our services include, but are not limited to:
- Secure client and customer portals
- Technical dashboards and reporting tools
- Custom microsite and landing page builders
- Advanced analytics and behavioural tracking solutions
- Campaign tracking, redirection, and URL management
- Integrated legal and compliance management tools
- Custom infrastructure design for third parties, including:
- Websites, e-commerce stores
- Email and cloud hosting solutions
- Digital account and identity management
- Ads management, analytics, and heatmap integration
- Search engine optimisation (SEO)
- Website maintenance, automation, and support
All services are delivered through designated domains (but not limited), such as oneview.zone, paneldesk.zone, siteview.zone, webstudio.zone, yourweb.zone, linkview.zone, and others. These domains represent operational environments exclusively owned and maintained by The Xdemor Group Limited.
2. Acceptance of Terms #
By accessing or using any part of our Services, You agree to be bound by these Terms, along with:
- Our Privacy Policy
- Our Acceptable Use Policy (AUP)
- Any additional terms that may apply to particular features or services
In case of a conflict between these Terms and any individually signed agreement, the latter shall prevail.
3. Use of Services #
3.1 Eligibility #
You must be at least 18 years old and have full legal capacity to enter into contracts.
3.2 Account Registration #
Some services require registration. You agree to provide accurate, complete, and up-to-date information. You are solely responsible for maintaining the confidentiality of Your access credentials.
3.3 License to Use #
Xdemor grants You a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms.
3.4 Third-Party Use #
If You use Xdemor’s infrastructure to offer services to Your own clients (sub-users), You:
- Must do so under Your own brand or a generic identity
- Must not misrepresent the origin, ownership, or authorship of the services
- Assume full responsibility and liability for Your clients’ use
- Must inform end users that the infrastructure is maintained by a third-party provider
3.5 Prohibited Use #
You may not use the Services:
- For illegal, deceptive, or abusive purposes
- To infringe on third-party rights
- To violate intellectual property laws
- To transmit malware, spam, or interfere with networks
4. Infrastructure Ownership and Responsibility #
4.1 Infrastructure Ownership #
All systems, tools, dashboards, and environments, whether white-labelled, co-branded, or generic remain the sole and exclusive property of The Xdemor Group Limited.
4.2 Hosting Responsibility #
Xdemor is solely responsible for the maintenance and security of the infrastructure, unless a separate hosting agreement applies.
4.3 Service Representation #
Use of Xdemor’s infrastructure does not imply or assign ownership, authorship, or proprietary rights.
5. Data Use and Protection #
- 5.1 Data Collection: Clients must ensure lawful data collection and processing under GDPR or relevant data protection laws.
- 5.2 Data Subject Rights: Individuals have the right to access, correct, delete, restrict processing, and obtain portability of their data.
- 5.3 Behavioural Data: Xdemor may process aggregate usage data to improve services, subject to our Privacy Policy.
- 5.4 Retention: Data may be retained for up to 90 days post-termination unless otherwise required by law.
- 5.5 Subprocessors: A list of subprocessors is available upon request or via the Privacy Policy.
6. AI and Automated Systems #
- 6.1 Permissible Use: Use of Xdemor AI tools is subject to explicit agreement.
- 6.2 Restrictions: No uploading of confidential or personal data into AI systems without appropriate legal basis.
- 6.3 Automated Decisions: Xdemor does not make legally binding decisions solely via automated means.
7. Service Availability and Modifications #
- 7.1 Uptime: While efforts are made to ensure reliability, no guarantees of uninterrupted access are given.
- 7.2 Modifications: Services may be changed or discontinued with or without notice. Continued use signifies acceptance.
- 7.3 SLAs: Specific service-level agreements (SLAs) may apply and are defined in individual contracts.
8. Fees, Payments and Licensing #
- 8.1 Pricing: Governed by individual agreements. Some environments may require licensing or subscription.
- 8.2 IP Rights: Payments do not confer ownership of the infrastructure or systems.
- 8.3 Resale: Permitted only under licensed partner agreements. Clients may not represent Xdemor tech as proprietary.
9. Termination and Suspension #
- 9.1 By Client: You may terminate with written notice.
- 9.2 By Xdemor: We may suspend or terminate services for:
- Breach of terms
- Non-payment
- Risk to infrastructure or compliance
Access to systems and data is revoked upon termination.
10. Intellectual Property #
All trademarks, software, interfaces, and content are the exclusive property of The Xdemor Group Limited. No rights are transferred without written consent.
11. Limitation of Liability #
- 11.1 Xdemor shall not be liable for:
- Indirect or consequential loss
- Data loss
- Errors from third-party integrations
- Downtime due to external providers
- 11.2 Services are provided “as is” without warranties of any kind.
12. Governing Law #
These Terms are governed by the laws of England and Wales. Disputes shall be resolved exclusively in the courts of England and Wales.
13. Contact Us #
Official contact emails:
Requests related to rights or disputes may also be submitted via the designated Request Form at: https://policies.zone/submit-request/